Click and Collect is our new and convenient way for you to collect your online orders. Shop online and collect your purchases at one of our Triumph Boutiques at your convenience.
Click and Collect is FREE for all orders with no minimum spend required.
Once your order has been placed, you will receive an Order Confirmation email with the details of your order. You will receive a Shipment Confirmation email after your order has been packed and picked up from the warehouse. Please note that your order is not yet ready for collection at this stage. Once your order has arrived in the boutique of your choice, you will receive an email notifying you for collection.
As we rely on an external courier system, we are only able to deliver parcels to the selected boutique within 3-7 working days from Mon - Fri, excluding public holidays. Orders placed on Friday before 10 noon will be fulfilled the next working day. While we strive to meet this timing – unfortunately, we are unable to guarantee that unforeseen issues will affect our carrier. Under these circumstances we do not issue any form of compensation as this is a non-guaranteed service.
Please proceed to the cashier counter, or approach any member of our staff for assistance. Do bring along the Collection confirmation email (either a printout or digital copy) to collect your order.
Please collect your order within 10 working days of receiving the email notification for Collection. Please also note that all click and collect items are bound by our returns and exchange policy here. Triumph only accepts returns and exchanges within 21 days of the order’s confirmation date.
The order will be returned to the warehouse and a refund will be processed. A refund will take up to 10 working days to process.
If you are unable to collect your order you may nominate someone to collect your order on your behalf. Please have that person bring your Collection confirmation email (either digital or print out).
Click and Collect is available at our Triumph Boutiques only. Outlet stores and departmental stores are excluded from our click and collect service.
List of Boutiques available for click & collect:
HO CHI MINH
Triumph LE VAN DUYET, 85 Le Van Duyet street,Ward 3,Binh Thanh Dist,HO CHI MINH City
Triumph HOANG DIEU, 313 Hoang Dieu street,Ward 6,District 4,HO CHI MINH City
HA NOI
Triumph HANG BAI, 43 Hang Bai Street, Hang Bai Ward, Hoan Kiem District
Triumph BACH MAI, 204 Bach Mai, Cau Giay ward, Hai Ba Trung Dist, Ha Noi city
Triumph CAU GIAY, 123 Cau Giay, Quan Hoa ward, Cau Giay dist, Ha Noi City
Triumph GIANG VO, 193 Giang Vo, Cat Linh ward, Dong Da Dist, Ha Noi
BEN TRE
Triumph BEN TRE, 56A4 Dong Khoi, Quarter 1, Phu Tan Ward, Ben Tre City, Ben Tre Province
QUI NHON
Triumph QUI NHON 3, 157 Phan Bội Châu street ,Tran Hung Dao ward,Qui Nhon City,Binh Dinh Province
SOC TRANG
Triumph SOC TRANG, 63 Hai Ba Trung Street, Hamlet 2, Ward 1, Soc Trang City
